All Systems Operational

App Operational
Real time events Operational
API and integrations Operational
Push notifications Operational
Rules and Workflows Operational
SMTP (non-Gmail / O365) Operational
Gmail Operational
O365 Operational
Facebook Operational
Twitter Operational
Twilio Operational
Other channels Operational
Front chat Operational
Calendar Operational
Analytics Operational
Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 23, 2026

[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]
Resolved - This incident has been resolved.
Sep 23, 15:01 UTC
Monitoring - We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.
Sep 23, 12:47 UTC
Update - We are continuing to investigate the issue.
Sep 23, 11:34 UTC
Investigating - We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.
Sep 23, 10:38 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]
Resolved - This incident has been resolved.
Sep 14, 11:01 UTC
Monitoring - We are seeing error rates return to normal. We are continuing to monitor the health of our systems.
Sep 14, 10:13 UTC
Update - We have established that channel sync error rate is <1%, but remains above our expected baseline rate. We are continuing to investigate.
Sep 14, 09:39 UTC
Update - We are continuing to investigate this issue.
Sep 14, 09:00 UTC
Investigating - We're observing some Office 365 channels experience delays in sending and receiving messages. We're currently investigating.
Sep 14, 08:20 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

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