Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]

Incident Report for Front

Resolved

Application performance has appeared to return to normal for eu-west-1 users.

Posted Sep 23, 2024 - 11:30 UTC

Identified

We believe we've identified the problem which caused a temporary spike in API errors. We're seeing a return to normal levels, and are working on a root-cause fix.

Posted Sep 23, 2024 - 11:07 UTC

Investigating

We're receiving some reports of customers having difficulties accessing Front, or delays in sending and receiving messages, in our eu-west-1 region. We're currently investigating.

Posted Sep 23, 2024 - 11:00 UTC

This incident affected: App.